As a fellow mortgage broker, I know how all mortgage brokers are always looking for new clients even if times are tough.
One of the best ways to get customers and clients all the time is through referrals, but how can you make that happen?
Below, top mortgage broker Calgary NE will be listing down some ideas on how mortgage brokers can increase their referrals.
4 tips for increasing referrals as mortgage broker
1. Increase customer service
The first thing that you need to do is make sure that you are offering amazing customer service to your customers. The more you become helpful, the more likely you are to get referrals from your current customers and clients.
How to improve your customer service?
Here are some of the things that you can do:
- Try to help everyone
- Don’t push to rush things
- Try to guide everyone properly
- Make the overall experience of first-time house owners easy
2. Get reviews
The second thing that you want to do is get reviews from the customers and get them to post the reviews on your social media pages of business directory pages. The more reviews and testimonials you get on your website, business directories and social media platforms, the more likely you are to get chosen by someone who is trying to buy a house for the first time!
3. Start using Google MyBusiness
It’s important to have an official business page on Google, considering that this is one of the most commonly used search engines these days. Having a well-made business page on Google will help you get targeted users, considering that your page is only going to appear there when someone is finding for the services that you are offering or when the user is doing some research on their end.
4. Allow new customers to reach out to previous customers
Another thing that you can do is allow your previous customers to be reached out by new customers who are trying to make sure that they are going with a mortgage broker that is willing to help and is capable of doing good things. Make a list of customers that say yes, list down their emails and give them to people that are asking for referrals!
Did we miss out on anything in the list above? Let us know what we missed out on by leaving a comment in the comments section below!